Getting started & roles
Everyone · Admins set it upYou sign in, join (or create) your organization, and get a role that decides what you can see and do. Everything you enter is locked to your organization — one chain's data can never touch another's.
What's here
- Three roles. Admin (owner — everything, billing, invites), Manager (runs stores, sees Reports & Vision, coaches), Inspector (runs inspections & logs).
- Multi-store from day one. Add every location; every screen lets you switch which store you're working in.
- Secure invites. Admins invite teammates by email; they land straight in your organization with the right role.
- 14-day free trial with full access, no card — the app just works while you decide.
How to use it
- Sign up, then follow onboarding to name your organization and add your first store.
- Open More → Manage Stores & Team to add locations and invite your team.
- Give each person the smallest role that fits — inspectors inspect, managers manage.
What it does for your restaurant
- Everyone's on the same system, same standards — no clipboards, no lost paper.
- Owners see across all stores from one login; the right people see the right things.
The 100-point inspection
Inspectors & ManagersA guided, standardized walk of the restaurant across the six things that actually make or break a QSR. Tap pass or fail, snap a photo for proof, and get an instant score and letter grade — the same audit, run the same way, at every store.
Every feature
- Six categories, 100 points: Guest Experience, Speed of Service, Cleanliness, Brand Standards, Operations, Product Quality.
- Instant pass/fail scoring with a rolling percentage and a letter grade as you go.
- Photo evidence on any item — attach a picture so a finding isn't a "he-said, she-said."
- Store picker so a multi-unit inspector runs the exact same checklist everywhere.
- Auto-saved drafts — an interrupted inspection (a phone call, the camera closing) survives and picks up where you left off.
How to use it
- Open the Inspect tab and pick the store.
- Walk the restaurant; tap pass or fail on each point, adding a photo where it helps.
- Finish — your score, grade, and the AI report generate automatically.
What it does for your restaurant
- Turns "the store feels off" into a specific, scored, photo-backed record.
- Standardizes quality across every location — the #1 thing that protects your brand.
- Creates the paper trail that makes coaching (and accountability) actually stick.
The AI Coaching Report
Auto-generated · Managers act on itThe moment an inspection ends, the AI reads it like a seasoned district manager and hands back a briefing — not raw numbers, but what's strong, what's on fire, and exactly what to fix first.
Every feature
- AI Inspection Report — a plain-English summary of the visit.
- District Manager Scorecard — how this store stacks up, coach-to-coach.
- Overall Compliance percentage and Sections Below 70% flagged for attention.
- Critical Issues surfaced first — the things that can't wait.
- Action Items Generated automatically — the report becomes a to-do list, not just a grade.
How to use it
- Finish an inspection — the report appears on its own.
- Read the top: critical issues and the sections dragging the store down.
- Push the generated action items to the Actions tab and assign them.
What it does for your restaurant
- Puts an experienced coach's read on every shift, at every store, instantly — without a plane ticket.
- Managers stop guessing what to fix first; the priorities are handed to them.
Food-safety logs
Inspectors & ManagersDigital temperature checks and opening/closing checklists that flag anything out of range the second it's logged — the compliance paper trail, without the paper.
Every feature
- Daily Logs — temperature checks and opening/closing routines, per store.
- Automatic out-of-range flagging — a bad temp is caught and highlighted instantly.
- Recent entries at a glance so nothing gets skipped on a shift.
- Fully editable — rename, add, or hide log items to match exactly how your brand runs (see "Make it yours").
How to use it
- Open Logs, pick the store, and start a new entry.
- Record each reading; out-of-range values flag on the spot.
- Save — it's timestamped and stored for your records.
What it does for your restaurant
- Catches a failing cooler before it becomes spoiled product or a health-code violation.
- Gives you a clean, timestamped compliance history if an inspector ever asks.
Corrective actions — fix & follow up
ManagersEvery issue an inspection surfaces becomes a trackable job with an owner and a follow-up — so problems get closed, not forgotten.
Every feature
- Inspection Follow-ups — failed items and AI action items flow here automatically.
- Assign to a specific team member; see what's still Unassigned at a glance.
- Acknowledgement & tracking so you know it was seen and handled.
How to use it
- Open Actions — new items from inspections are waiting.
- Tap Assign to and pick who owns it.
- Track it to done; nothing falls through the cracks.
What it does for your restaurant
- Closes the loop — an inspection that just produces a grade changes nothing; one that produces assigned, tracked fixes changes the store.
- Builds real accountability without a manager chasing people all day.
Trends & rankings
Managers & AdminsThe executive view — how your stores are trending, which are winning, and the one thing to focus on this week — read in ten seconds, not a spreadsheet.
Every feature
- Average Score and inspection/log volume across your stores.
- Critical Open and Open Actions counts — what still needs attention right now.
- Excursions — food-safety readings that went out of range.
- Highlights and a "Focus this week" callout — the single most valuable priority.
- Store rankings so multi-unit owners see winners and laggards instantly.
How to use it
- Open the Reports tab (managers/admins).
- Scan the top numbers, then read "Focus this week."
- Use rankings to decide where your time goes.
What it does for your restaurant
- Runs your whole portfolio from one screen — no store hides.
- Points your limited attention at the store and the issue that matter most.
Risk Analysis
Managers & AdminsFinds the patterns a single inspection can't — the same failure showing up again and again, and the stores carrying the most risk.
Every feature
- Store Risk ranking — which locations are most exposed.
- Repeat Offenders / Recurring failures — the items that keep failing, so you fix the system, not the symptom.
What it does for your restaurant
- Turns scattered findings into "here's the chronic problem" — the difference between mopping the floor and fixing the leak.
Inspection History
EveryoneEvery inspection ever run, searchable, with its score, critical count, and review status.
Every feature
- Full history with score, critical count, and "Awaiting manager review" status.
- Tap any inspection to reopen the full report and its photos.
What it does for your restaurant
- Proof of consistency over time — for franchisors, insurers, or your own peace of mind.
Manage Stores & Team
AdminsYour control room: stores, people, roles, targets, and account settings.
Every feature
- Stores — add and manage every location.
- Team members & roles — invite teammates, set admin/manager/inspector, remove or revoke.
- Pending invitations tracking.
- Save Targets — set the score/speed goals your stores are measured against.
- Organization name and password management.
What it does for your restaurant
- You define the standard (targets) once, and every store is graded against it automatically.
Make it yours — Edit Questions & Temp Logs
AdminsThe checklist and the logs bend to your brand — rename, add, or hide items so the app matches exactly how you run, with no app update or developer.
Every feature
- Edit Questions — customize the inspection checklist per organization.
- Edit Temp Logs — rename/add/hide log items and categories.
- Changes apply instantly across your whole team.
What it does for your restaurant
- It's your operations standard in the app — not a generic template your team ignores.
Plans & Billing
AdminsStart free, then pick the plan that fits your store count — all self-serve, cancel anytime.
Every feature
- Starter ($19.99/mo, 1 location) and Pro ($29/location/mo, 2+), monthly or annual (2 months free on annual).
- 14-day free trial, no card required.
- Everything included on every tier — team members are always unlimited.
- QSR Inspector Vision is the flagship add-on, quoted with you directly (below).
Cameras + edge AI + a private-by-design brain
You mount everyday cameras. A small on-site AI device (an NVIDIA edge computer) watches the feeds and turns what it sees into events — "car waited 4 minutes," "fries held too long," "register left open." Those events power everything below.
The three things that make it different
- Private by design. The AI runs on-site. No raw video ever leaves your store — only the events and the coaching. Your footage stays yours.
- POS-agnostic. It reads what the cameras see, so it works no matter which register system you run — and it needs zero integration to start.
- One source of truth. Every insight is derived from the same event stream, so new features arrive without re-wiring anything.
Restaurant Command — the Vision home screen
Managers & Admins (Vision-enabled)The living cockpit of the store: dollars at risk up top, the day's priorities, live station heat, alerts, and one-tap access to the game film — everything an operator needs, read at a glance.
What's on this screen
- Sales at Risk card — the dollar headline, today and as a monthly run-rate.
- Today's Mission — the single move that defines a winning shift.
- Station Heat Map — every station color-coded from idle to bottleneck, live.
- Production Alerts & Loss-Prevention Review Queue — the priced issues and the things to clear.
- Recognition ("Fastest…") — celebrates greatness, not just problems.
- Live KPIs and a cameras-online status line.
- Deep links to Shift Replay, the Event Timeline, and Decision Replay™.
What it does for your restaurant
- Runs the store from your phone — you see a bottleneck building and the money it's costing before the rush is over.
Profit Leak Detector
Managers & AdminsOwners don't buy alerts — they buy recovered profit. So every issue is translated into money: what it's costing you, per month, and why.
Every feature
- Monthly run-rate headline — "≈$X/mo at this pace," the number owners react to.
- Leak-by-leak breakdown — Drive-Thru Delays, Fry Delays, Missed Production, Idle Labor, Food Waste — each with an icon, a dollar figure, and a plain-English why it costs you.
- Tuned to your economics — the dollar math uses your restaurant's real average ticket and margin, adjustable per store with no app update.
How to use it
- Tap the Sales at Risk card on the Vision screen.
- Read the leaks top-to-bottom — biggest dollar drain first.
- Attack the top one; watch the run-rate drop next week.
What it does for your restaurant
- Makes the subscription pay for itself — if it surfaces $2–5k/month of leakage, the price is a rounding error.
- Turns vague "we could be faster" into "this exact thing is costing you $890 a month."
Daily Game Plan & Action Mode
Managers & AdminsThe morning loop: open the app, see the 3 things that matter today, do them, and let the app prove they worked. This is the leap from an inspection app to an operating system.
Every feature
- Daily Game Plan — your top profit leaks, your coaching priority, and any in-flight actions, ordered by impact.
- Action Mode — turn a recommendation into a tracked action ("Move Sarah to fries 11:30–1:00, ~$180/wk"), mark it done…
- …and it measures whether it worked. The app snapshots the metric when you start and checks it days later — "ticket time −6s, as predicted."
How to use it
- Each morning, read the Game Plan's top three moves.
- Do one, tap Mark done.
- Come back in a few days to see the measured result — real proof, in dollars.
What it does for your restaurant
- Every manager gets a prioritized, dollar-ranked plan — like having a district manager prep their day.
- The app doesn't just report — it proves the financial impact of its own advice over time.
Ask the Coach (AI District Manager)
Managers & AdminsStop digging through dashboards. Just ask, in plain English, and a 20-year regional director answers — reading only your store's data, never video.
Every feature
- Ask anything: "Why was ticket time slow today?" · "Where am I losing the most money?" · "Show me every drive-thru over 4 minutes."
- Answers lead with the point, the numbers that prove it, and the single best next move — with a dollar figure whenever the data supports it.
- Private & secure: the AI only ever sees your own organization's events — cross-store data is impossible to leak.
What it does for your restaurant
- This is the moat: it captures an elite operator's decision-making and puts it on every shift, at every store, on demand — the "district manager in your pocket," made real.
Heat map, Production Alerts, Loss Review & Decision Replay
Managers & AdminsThe real-time operations layer — what's bottlenecking now, what needs a manager, what to clear, and whether yesterday's decisions actually paid off.
Every feature
- Station Heat Map — live, color-coded flow from "flowing" to "bottleneck," with a one-tap "Jump to problem."
- Production Alerts — priced, prioritized issues (a bottleneck, a needed production call) each carrying its dollar impact.
- Loss-Prevention Review Queue — the events worth a manager's eyes, cleared with a tap.
- Decision Replay™ — a manager's action matched with what happened after it, so you learn what actually works.
- Event Timeline — the story of the shift, moment by moment.
What it does for your restaurant
- Catches the money leaving the building during the shift, not on next week's P&L.
- Builds a library of which moves pay off — institutional knowledge that doesn't walk out the door when a manager quits.
Restaurant Replay — the living 3D twin (your game film)
Managers & AdminsYour restaurant, rebuilt as a living 3D twin you can rewind like game film. Cars stack in the drive-thru, the crew moves through the kitchen, the dining room fills — with the numbers that matter reading live along the bottom.
Every feature
- Live 3D twin of your restaurant — drive-thru, kitchen, front counter, dining — anyone from GM to owner can read it at a glance.
- Playback controls: play/pause, speed (1×/2×/4×/8×), and a scrubber to stop on the exact moment the drive-thru backed up.
- Shift Replay: a date picker to rewind and rewatch up to the last 30 days, shift by shift.
- Live KPI bar: rush intensity, active orders, longest wait, drive-thru time, average ticket — reading live over the scene.
- It's a clean reconstruction, not grainy footage — you coach from a clear 3D replay, and no raw video ever leaves your store.
How to use it — coach like a coach
- In Vision → Shift Replay, pick the day, then open Restaurant Replay.
- Watch it back with your young leaders — pause on the mistake so they see it.
- Teach the better play, then celebrate the wins on the tape so they know what great feels like.
What it does for your restaurant
- It's how you develop the next generation of leaders — mentoring from the film, every shift, without getting on a plane.
- Turns "you need to be faster" into "here's the play, here's where we lost 40 seconds, here's how we run it next time."
Cameras & hardware — get Vision live
Admins · with our install teamA guided path from bare cameras to a live digital twin. You do this once, with us; then it just runs.
Every tool
- Build Your Digital Twin — map your restaurant's layout so the twin matches your real floor plan.
- 3D Twin (beta) — preview the live twin experience.
- Jetson Device — connect and monitor your on-site AI computer.
- Hardware Diagnostics — confirm cameras and the device are healthy.
- Camera Calibration — align each camera to the floor so positions are accurate.
- Test Mode — run simulated events to see the whole system work before (and after) go-live.
What it does for your restaurant
- No IT project — a supported, once-through setup that turns cameras you already understand into a coaching brain.
What's coming
The direction is simple: keep turning what the cameras see into money and next steps.
In build
- "If I only have one hour today…" — for multi-store owners: which store to visit, the dollars you'll recover, why, and how long it'll take. Your scarcest resource is your time; this spends it best.
- Deeper loss prevention — voids and no-sales matched to what the camera saw, with a tap to review the flagged moment.
- More KPIs, all in dollars — drive-thru cars lost, upsell/attach rate, labor efficiency, and more — every one answering "how does this affect my business?"
QSR Inspector™