The Complete Guide

Everything QSR Inspector does — screen by screen.

A plain-English walkthrough of every feature in the app, how to use it, and exactly how it protects and grows your restaurant. Think of this as the owner's manual and the sales sheet in one. Two products live here: QSR Inspect (the inspection + coaching app everyone gets) and QSR Inspector Vision (the AI-camera flagship that never blinks).

Part 1

QSR Inspect — the app in everyone's pocket

Digital inspections, food-safety logs, corrective actions, AI coaching, and reporting. This is the "district manager in your pocket" that ships with every plan. No cameras required.

Setup

Getting started & roles

Everyone · Admins set it up

You sign in, join (or create) your organization, and get a role that decides what you can see and do. Everything you enter is locked to your organization — one chain's data can never touch another's.

What's here

  • Three roles. Admin (owner — everything, billing, invites), Manager (runs stores, sees Reports & Vision, coaches), Inspector (runs inspections & logs).
  • Multi-store from day one. Add every location; every screen lets you switch which store you're working in.
  • Secure invites. Admins invite teammates by email; they land straight in your organization with the right role.
  • 14-day free trial with full access, no card — the app just works while you decide.

How to use it

  1. Sign up, then follow onboarding to name your organization and add your first store.
  2. Open More → Manage Stores & Team to add locations and invite your team.
  3. Give each person the smallest role that fits — inspectors inspect, managers manage.

What it does for your restaurant

  • Everyone's on the same system, same standards — no clipboards, no lost paper.
  • Owners see across all stores from one login; the right people see the right things.
Tab · 📋 Inspect

The 100-point inspection

Inspectors & Managers

A guided, standardized walk of the restaurant across the six things that actually make or break a QSR. Tap pass or fail, snap a photo for proof, and get an instant score and letter grade — the same audit, run the same way, at every store.

Every feature

  • Six categories, 100 points: Guest Experience, Speed of Service, Cleanliness, Brand Standards, Operations, Product Quality.
  • Instant pass/fail scoring with a rolling percentage and a letter grade as you go.
  • Photo evidence on any item — attach a picture so a finding isn't a "he-said, she-said."
  • Store picker so a multi-unit inspector runs the exact same checklist everywhere.
  • Auto-saved drafts — an interrupted inspection (a phone call, the camera closing) survives and picks up where you left off.

How to use it

  1. Open the Inspect tab and pick the store.
  2. Walk the restaurant; tap pass or fail on each point, adding a photo where it helps.
  3. Finish — your score, grade, and the AI report generate automatically.

What it does for your restaurant

  • Turns "the store feels off" into a specific, scored, photo-backed record.
  • Standardizes quality across every location — the #1 thing that protects your brand.
  • Creates the paper trail that makes coaching (and accountability) actually stick.
After every inspection · 🧠 AI

The AI Coaching Report

Auto-generated · Managers act on it

The moment an inspection ends, the AI reads it like a seasoned district manager and hands back a briefing — not raw numbers, but what's strong, what's on fire, and exactly what to fix first.

Every feature

  • AI Inspection Report — a plain-English summary of the visit.
  • District Manager Scorecard — how this store stacks up, coach-to-coach.
  • Overall Compliance percentage and Sections Below 70% flagged for attention.
  • Critical Issues surfaced first — the things that can't wait.
  • Action Items Generated automatically — the report becomes a to-do list, not just a grade.

How to use it

  1. Finish an inspection — the report appears on its own.
  2. Read the top: critical issues and the sections dragging the store down.
  3. Push the generated action items to the Actions tab and assign them.

What it does for your restaurant

  • Puts an experienced coach's read on every shift, at every store, instantly — without a plane ticket.
  • Managers stop guessing what to fix first; the priorities are handed to them.
Tab · 🌡 Logs

Food-safety logs

Inspectors & Managers

Digital temperature checks and opening/closing checklists that flag anything out of range the second it's logged — the compliance paper trail, without the paper.

Every feature

  • Daily Logs — temperature checks and opening/closing routines, per store.
  • Automatic out-of-range flagging — a bad temp is caught and highlighted instantly.
  • Recent entries at a glance so nothing gets skipped on a shift.
  • Fully editable — rename, add, or hide log items to match exactly how your brand runs (see "Make it yours").

How to use it

  1. Open Logs, pick the store, and start a new entry.
  2. Record each reading; out-of-range values flag on the spot.
  3. Save — it's timestamped and stored for your records.

What it does for your restaurant

  • Catches a failing cooler before it becomes spoiled product or a health-code violation.
  • Gives you a clean, timestamped compliance history if an inspector ever asks.
Tab · 🛠 Actions

Corrective actions — fix & follow up

Managers

Every issue an inspection surfaces becomes a trackable job with an owner and a follow-up — so problems get closed, not forgotten.

Every feature

  • Inspection Follow-ups — failed items and AI action items flow here automatically.
  • Assign to a specific team member; see what's still Unassigned at a glance.
  • Acknowledgement & tracking so you know it was seen and handled.

How to use it

  1. Open Actions — new items from inspections are waiting.
  2. Tap Assign to and pick who owns it.
  3. Track it to done; nothing falls through the cracks.

What it does for your restaurant

  • Closes the loop — an inspection that just produces a grade changes nothing; one that produces assigned, tracked fixes changes the store.
  • Builds real accountability without a manager chasing people all day.
Tab · 📊 Reports

Trends & rankings

Managers & Admins

The executive view — how your stores are trending, which are winning, and the one thing to focus on this week — read in ten seconds, not a spreadsheet.

Every feature

  • Average Score and inspection/log volume across your stores.
  • Critical Open and Open Actions counts — what still needs attention right now.
  • Excursions — food-safety readings that went out of range.
  • Highlights and a "Focus this week" callout — the single most valuable priority.
  • Store rankings so multi-unit owners see winners and laggards instantly.

How to use it

  1. Open the Reports tab (managers/admins).
  2. Scan the top numbers, then read "Focus this week."
  3. Use rankings to decide where your time goes.

What it does for your restaurant

  • Runs your whole portfolio from one screen — no store hides.
  • Points your limited attention at the store and the issue that matter most.
📊 Reports · Risk

Risk Analysis

Managers & Admins

Finds the patterns a single inspection can't — the same failure showing up again and again, and the stores carrying the most risk.

Every feature

  • Store Risk ranking — which locations are most exposed.
  • Repeat Offenders / Recurring failures — the items that keep failing, so you fix the system, not the symptom.

What it does for your restaurant

  • Turns scattered findings into "here's the chronic problem" — the difference between mopping the floor and fixing the leak.
More · 📋

Inspection History

Everyone

Every inspection ever run, searchable, with its score, critical count, and review status.

Every feature

  • Full history with score, critical count, and "Awaiting manager review" status.
  • Tap any inspection to reopen the full report and its photos.

What it does for your restaurant

  • Proof of consistency over time — for franchisors, insurers, or your own peace of mind.
More · ⚙️

Manage Stores & Team

Admins

Your control room: stores, people, roles, targets, and account settings.

Every feature

  • Stores — add and manage every location.
  • Team members & roles — invite teammates, set admin/manager/inspector, remove or revoke.
  • Pending invitations tracking.
  • Save Targets — set the score/speed goals your stores are measured against.
  • Organization name and password management.

What it does for your restaurant

  • You define the standard (targets) once, and every store is graded against it automatically.
More · ✏️ 🌡️

Make it yours — Edit Questions & Temp Logs

Admins

The checklist and the logs bend to your brand — rename, add, or hide items so the app matches exactly how you run, with no app update or developer.

Every feature

  • Edit Questions — customize the inspection checklist per organization.
  • Edit Temp Logs — rename/add/hide log items and categories.
  • Changes apply instantly across your whole team.

What it does for your restaurant

  • It's your operations standard in the app — not a generic template your team ignores.
More · 💳

Plans & Billing

Admins

Start free, then pick the plan that fits your store count — all self-serve, cancel anytime.

Every feature

  • Starter ($19.99/mo, 1 location) and Pro ($29/location/mo, 2+), monthly or annual (2 months free on annual).
  • 14-day free trial, no card required.
  • Everything included on every tier — team members are always unlimited.
  • QSR Inspector Vision is the flagship add-on, quoted with you directly (below).
Part 2 · The Flagship

QSR Inspector Vision — the app that never blinks

An inspection is a snapshot. Vision is the whole movie. AI cameras plus a live 3D digital twin of your kitchen watch every shift — turning speed, staffing, and loss into the same specific coaching that made QSR Inspect work. It includes everything in Inspect, and then it never looks away.

How it works

Cameras + edge AI + a private-by-design brain

You mount everyday cameras. A small on-site AI device (an NVIDIA edge computer) watches the feeds and turns what it sees into events — "car waited 4 minutes," "fries held too long," "register left open." Those events power everything below.

The three things that make it different

  • Private by design. The AI runs on-site. No raw video ever leaves your store — only the events and the coaching. Your footage stays yours.
  • POS-agnostic. It reads what the cameras see, so it works no matter which register system you run — and it needs zero integration to start.
  • One source of truth. Every insight is derived from the same event stream, so new features arrive without re-wiring anything.
Vision · 📹 Restaurant Command

Restaurant Command — the Vision home screen

Managers & Admins (Vision-enabled)

The living cockpit of the store: dollars at risk up top, the day's priorities, live station heat, alerts, and one-tap access to the game film — everything an operator needs, read at a glance.

What's on this screen

  • Sales at Risk card — the dollar headline, today and as a monthly run-rate.
  • Today's Mission — the single move that defines a winning shift.
  • Station Heat Map — every station color-coded from idle to bottleneck, live.
  • Production Alerts & Loss-Prevention Review Queue — the priced issues and the things to clear.
  • Recognition ("Fastest…") — celebrates greatness, not just problems.
  • Live KPIs and a cameras-online status line.
  • Deep links to Shift Replay, the Event Timeline, and Decision Replay™.

What it does for your restaurant

  • Runs the store from your phone — you see a bottleneck building and the money it's costing before the rush is over.
Vision · 💸

Profit Leak Detector

Managers & Admins

Owners don't buy alerts — they buy recovered profit. So every issue is translated into money: what it's costing you, per month, and why.

Every feature

  • Monthly run-rate headline — "≈$X/mo at this pace," the number owners react to.
  • Leak-by-leak breakdown — Drive-Thru Delays, Fry Delays, Missed Production, Idle Labor, Food Waste — each with an icon, a dollar figure, and a plain-English why it costs you.
  • Tuned to your economics — the dollar math uses your restaurant's real average ticket and margin, adjustable per store with no app update.

How to use it

  1. Tap the Sales at Risk card on the Vision screen.
  2. Read the leaks top-to-bottom — biggest dollar drain first.
  3. Attack the top one; watch the run-rate drop next week.

What it does for your restaurant

  • Makes the subscription pay for itself — if it surfaces $2–5k/month of leakage, the price is a rounding error.
  • Turns vague "we could be faster" into "this exact thing is costing you $890 a month."
Vision · 🎯

Daily Game Plan & Action Mode

Managers & Admins

The morning loop: open the app, see the 3 things that matter today, do them, and let the app prove they worked. This is the leap from an inspection app to an operating system.

Every feature

  • Daily Game Plan — your top profit leaks, your coaching priority, and any in-flight actions, ordered by impact.
  • Action Mode — turn a recommendation into a tracked action ("Move Sarah to fries 11:30–1:00, ~$180/wk"), mark it done
  • …and it measures whether it worked. The app snapshots the metric when you start and checks it days later — "ticket time −6s, as predicted."

How to use it

  1. Each morning, read the Game Plan's top three moves.
  2. Do one, tap Mark done.
  3. Come back in a few days to see the measured result — real proof, in dollars.

What it does for your restaurant

  • Every manager gets a prioritized, dollar-ranked plan — like having a district manager prep their day.
  • The app doesn't just report — it proves the financial impact of its own advice over time.
Vision · 🧠

Ask the Coach (AI District Manager)

Managers & Admins

Stop digging through dashboards. Just ask, in plain English, and a 20-year regional director answers — reading only your store's data, never video.

Every feature

  • Ask anything: "Why was ticket time slow today?" · "Where am I losing the most money?" · "Show me every drive-thru over 4 minutes."
  • Answers lead with the point, the numbers that prove it, and the single best next move — with a dollar figure whenever the data supports it.
  • Private & secure: the AI only ever sees your own organization's events — cross-store data is impossible to leak.

What it does for your restaurant

  • This is the moat: it captures an elite operator's decision-making and puts it on every shift, at every store, on demand — the "district manager in your pocket," made real.
Vision · ⚡ 🛡️

Heat map, Production Alerts, Loss Review & Decision Replay

Managers & Admins

The real-time operations layer — what's bottlenecking now, what needs a manager, what to clear, and whether yesterday's decisions actually paid off.

Every feature

  • Station Heat Map — live, color-coded flow from "flowing" to "bottleneck," with a one-tap "Jump to problem."
  • Production Alerts — priced, prioritized issues (a bottleneck, a needed production call) each carrying its dollar impact.
  • Loss-Prevention Review Queue — the events worth a manager's eyes, cleared with a tap.
  • Decision Replay™ — a manager's action matched with what happened after it, so you learn what actually works.
  • Event Timeline — the story of the shift, moment by moment.

What it does for your restaurant

  • Catches the money leaving the building during the shift, not on next week's P&L.
  • Builds a library of which moves pay off — institutional knowledge that doesn't walk out the door when a manager quits.
Vision · 🎬 Restaurant Replay

Restaurant Replay — the living 3D twin (your game film)

Managers & Admins

Your restaurant, rebuilt as a living 3D twin you can rewind like game film. Cars stack in the drive-thru, the crew moves through the kitchen, the dining room fills — with the numbers that matter reading live along the bottom.

Every feature

  • Live 3D twin of your restaurant — drive-thru, kitchen, front counter, dining — anyone from GM to owner can read it at a glance.
  • Playback controls: play/pause, speed (1×/2×/4×/8×), and a scrubber to stop on the exact moment the drive-thru backed up.
  • Shift Replay: a date picker to rewind and rewatch up to the last 30 days, shift by shift.
  • Live KPI bar: rush intensity, active orders, longest wait, drive-thru time, average ticket — reading live over the scene.
  • It's a clean reconstruction, not grainy footage — you coach from a clear 3D replay, and no raw video ever leaves your store.

How to use it — coach like a coach

  1. In Vision → Shift Replay, pick the day, then open Restaurant Replay.
  2. Watch it back with your young leaders — pause on the mistake so they see it.
  3. Teach the better play, then celebrate the wins on the tape so they know what great feels like.

What it does for your restaurant

  • It's how you develop the next generation of leaders — mentoring from the film, every shift, without getting on a plane.
  • Turns "you need to be faster" into "here's the play, here's where we lost 40 seconds, here's how we run it next time."
Vision · Setup · 🏗️ 🧠 🎥

Cameras & hardware — get Vision live

Admins · with our install team

A guided path from bare cameras to a live digital twin. You do this once, with us; then it just runs.

Every tool

  • Build Your Digital Twin — map your restaurant's layout so the twin matches your real floor plan.
  • 3D Twin (beta) — preview the live twin experience.
  • Jetson Device — connect and monitor your on-site AI computer.
  • Hardware Diagnostics — confirm cameras and the device are healthy.
  • Camera Calibration — align each camera to the floor so positions are accurate.
  • Test Mode — run simulated events to see the whole system work before (and after) go-live.

What it does for your restaurant

  • No IT project — a supported, once-through setup that turns cameras you already understand into a coaching brain.
On the roadmap

What's coming

The direction is simple: keep turning what the cameras see into money and next steps.

In build

  • "If I only have one hour today…" — for multi-store owners: which store to visit, the dollars you'll recover, why, and how long it'll take. Your scarcest resource is your time; this spends it best.
  • Deeper loss prevention — voids and no-sales matched to what the camera saw, with a tap to review the flagged moment.
  • More KPIs, all in dollars — drive-thru cars lost, upsell/attach rate, labor efficiency, and more — every one answering "how does this affect my business?"
Talk to us about Vision →
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